I have recently received multiple inquiries from clients wondering about mail they received from Trademark Compliance Center. Once client had already written a check and was prepared to send it in. What is the Trademark Compliance Center? IT IS NOT A GOVERNMENT AGENCY. Completing their form or paying them money has nothing to do with the status of a trademark application or registration at the USPTO. The soliciation from TCC is cleverly timed to go to applicants – even those with counsel – during their application process so that they are even more likely to believe it is connected to the USPTO.
I have no idea whether the services provided by TCC are commensurate with their charges. Registration with US Customs is quite valuable, as I have written several times. (See: https://www.erikpelton.com/2010/01/05/tip-us-customs-will-work-to-protect-your-trademark/.) What concerns me about TCC is that they are contacting applicant’s represented by counsel and (A) possibly offering to provide a legal service, and (B) resembling official government correspondence. The USPTO even warns applicants about the Trademark Compliance Center on its WARNING: Non-USPTO Solicitations That May Resemble Official USPTO Communications page. Several complaints regarding TCC have been filed on RipOffReport.com.